Email notifications
The system sends email to users in four cases. Every message is available in Russian and in English; the language is taken from the interface language saved in the recipient's profile. Delivery uses the mail server configured for the installation.
Notifications
| Notification | When it is sent | Contents |
|---|---|---|
| Account activation | An administrator adds the user to a company | A link for completing the registration, the user's email address and the company name. The link is valid for 12 hours |
| Password reset | The user requests password recovery | A one-time link for setting a new password, the user's name and the company name. The link is valid for 1 hour |
| Email change | The email address is changed in the profile or by an administrator | The user's name, the new address and a link to the sign-in page |
| Account lockout | The limit of failed sign-in attempts is exceeded, or an administrator locks the account | The user's name, the reason for the lockout (automatic or by an administrator) and its duration, or "Forever" for a permanent lockout |
Subjects
| Notification | Subject |
|---|---|
| Account activation | "Welcome! Activate Your Data Forge Account" |
| Password reset | "Password Reset Request" |
| Email change | "Your email address was changed" |
| Account lockout | "Your account has been temporarily locked" |
Notes:
- An account lockout email is sent every time a lockout is created or extended, so a user going through the escalating lockout schedule receives a message for each step
- If password recovery is requested for an account that has not been activated yet, the activation email is resent instead of the recovery email
- No email is sent when a recovery request is made for an address that is not registered, or for an account deactivated by an administrator
- The system sends no other notifications: changes in projects, the RMD and data marts are reported inside the application only